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Have Questions?

Here at Gotelli Plumbing, we’re proud of the work we do for our customers. As a family-owned company, we strive to provide the same top-quality work for our customers that we’d give to our own families. That’s why we work with transparency and answer as many questions as we can. Read on to learn more about some of the questions we answer most often.

How Does An Earthquake Valve Work?

For homeowners throughout Califonia and other earthquake-prone areas, regulations are in place to keep your home safe. With a seismic valve – sometimes referred to as an earthquake valve – your gas supply is automatically cut off during seismic activity or when the line is damaged. These devices are triggered by shaking, loosening a metal ball from above the main line that dislodges and blocks the gas line. Reach out to our team to schedule your seismic valve reset.

What Happens When An Ejector Pump Fails?

If you live in a home with a bathroom or appliance that sits below your main sewer line – like in a basement – you likely have an ejector pump. This device forces wastewater up to the main sewer line and out of your home. If your ejector pump is not working, greywater or wastewater can back up into your appliances, block your plumbing or cause flooding. Reach out to our team for dependable ejector pump repair!

Why Is My Disposal Humming But Not Running?

A garbage disposal can make kitchen cleanup easier, helping you wash away plate scrapings with ease. But a malfunctioning disposal can be a real headache. If your unit is humming but not working, the problem isn’t electrical – it’s likely a jammed element or a broken motor. With garbage disposal repair from our team, we’ll get your kitchen routine back to normal!

How Often Should A Backflow Preventer Be Tested?

A backflow preventer is a device that stops water from traveling the wrong way through your pipes. Without it, your drinking water could be contaminated with bacteria and chemicals from runoff and other sources. Depending on your system, backflow preventer testing needs to be performed annually for Reduced Pressure Zone (RPZ) assembly and every three years for Double Check Valve (DCV) assembly.

How Do Pipes Run In The Bathroom?

For most bathrooms, you’ll need to have five water lines installed – a hot and cold line for the sink, hot and cold for the tub/shower and a cold water line for the toilet. Your home’s water lines need to connect from the main water line, then branch off and connect to the water heater before hooking up to fixtures in the bathroom. Gotelli is your trusted bathroom plumbing company for all your home’s pipes!

Why Choose Gotelli Plumbing?

5-star customer service
Customer Focused
Our goal is to give every customer the best plumbing service available. Our technicians are professional and well-trained to make sure we achieve that goal.
family owned business
Family-Owned and Operated
We're a family-run business living and working in Marin County, so treating our neighbors like family is the center of our values.
sewer services
Reliable Service
Our technicians are background checked and trained in the latest plumbing advancements to ensure you get the service your home or business deserves.

What Our Customers Say

Very Professional

Very professional, very accommodating and very successful unclogging solution to our plumbing emergency. Many thanks!

Michael M.

Fast and Efficient

It was great working with Sam S! He’s fast and efficient. He found the problem in a matter a few short minutes. Then he had the part delivered to our home. Thank you!!!

Stephen S.

Courteous and Thorough

Cory was very professional, courteous, thorough, and fixed the problem. Also, the women I spoke with on Friday morning was also very courteous and accommodating . 5 stars for sure!!!

Chris H.

Pleasant Attitude

Cory came out to inspect a questionable smell from under my house and quickly was able to identify the source – a decomposing rat that my pest control guy was on able to locate after three previous visits! Thank you Cory for your fast and efficient service and a pleasant attitude!

Rebecca C.

Quick Response Time

The response from Gotelli Plumbing was excellent. The next time Tom arrived right on time and the quality of his work was outstanding. When he finished he walked me through everything he had done and I could not have been more pleased with the results. I’m so thankful to have such professionals available when need and on such short notice.

Raymond R.

Excellent Service

Tom provided excellent service. He is obviously experienced- and quickly solved the problem. Our gas had to be shut off, so we were without our stove to cook, furnace to heat and hot water. Our home is happy again!

Keith B.

Superb Service

Tom of Gotelli Plumbing provided superb service for us in replacing a very balky tub spout, and worn out toilet parts. Not only was he extremely professional and thorough but he was able to answer all my questions concerning the service. I would give 6 stars if I could.

Edward D.

Always on Time

Tom has worked on numerous plumbing issues in our home over the years. He’s always on time, polite, hard working and an excellent plumber overall. I strongly recommend Tom R. for any plumbing jobs you need! We’ll continue to use Tom for all our future plumbing problems. Thanks!

Rachel C.

Fantastic Service

Fantastic service from Steve, who came to our home on time, surveyed the issue, and came back to fix the problem – all with a smile.

Bill D.

Great Experience

I had a great experience with Gotelli Plumbing when we needed a leak in a pipe fixed. Tom was professional and friendly. He also got the job done faster than original estimated, so the work was less expensive than I anticipated. I will use Gotelli Plumbing again in the future.

Kendall F.

Affordable Pricing

Water heater died just in time for Thanksgiving company to arrive. Gotelli sent Joey out first thing this morning. Not only was Joey a super nice guy, he fixed our heater quickly and for $450 less than a competitors bid. Will be going to these guys for all of our plumbing needs in the future!

Becky R.

Fabulous Attention to Detail

Fabulous attention to detail…every decision is made with first rate materials. No cutting corners…great customer service!!

Sherri C.