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Water Heater Repairs

Water Heater Repair Services in San Rafael

There’s nothing like taking a hot shower at the end of a long day. But when your water heater is broken, showering is anything but relaxing. Cold water can also make certain chores like washing dishes unsanitary. Hot water is necessary for killing germs and bacteria, and having to boil water is far from ideal.

Luckily, Gotelli Plumbing has worked on our fair share of water heaters. We are the plumbing experts in Marin County and offer an extensive list of services for residential and commercial customers.

Why Choose Gotelli Plumbing?

Customer Focused: Our goal is to give every customer the best plumbing service available. Our technicians are professional and well-trained to make sure we achieve that goal.

Family-Owned and Operated: We’re a family-run business living and working in Marin County, so treating our neighbors like family is the center of our values.

Reliable Service: Our technicians are background checked and trained in the latest plumbing advancements to ensure you get the service your home or business deserves.

Common Water Heater Problems

Unlike a fine wine, water heaters do not get better with age. In fact, age is the biggest cause of failure. If your system is acting up after multiple repairs and is past its 10-13 year lifespan, you should consider getting a replacement.

However, if your water heater is nowhere near it’s expected lifespan, there are a couple of other causes you should look out for. Here are some of the most common problems we see in San Rafael.

Water Heater Leaks

Water leaks could come from a faulty relief valve, your plumbing connections, or the tank itself. 

If you notice a leak, the first thing you should do is inspect the water heater’s pipes and connections, as well as your pressure relief valve. If you notice the leak coming from the bottom of the water heater, make sure it isn’t just condensation buildup. Otherwise, you may have a fracture in the tank causing the leak. Unfortunately, a leaky tank cannot be repaired – it can only be replaced.

No Hot Water

Gas-powered water heaters that aren’t generating hot water may have a blown-out pilot light or need the thermocouple replaced. 

With electric water heaters, sometimes hot water will turn off when your circuit breaker has tripped. If that isn’t the case, the defective part is most likely your heating element. You will need to call a professional to replace this part correctly. 

Not Enough Hot Water

If you’re running out of hot water too quickly, a quick fix would be to turn up the temperature on your tank’s thermostat (just don’t set it too high). However, this problem can also be caused by a faulty thermostat or an issue with the electrical wiring. If you have a gas heater, the problem may be a faulty dip tube.

Sometimes, your water heater may just be too small. A water heater that is too small will need to work harder and will likely have more breakdowns and a shorter lifespan. Luckily, a professional can help you determine the correct size water heater for your needs.

Rusty Water

There are rods in your water heater that are designed specifically to rust so that the main appliance is spared. These rods, called sacrificial anodes, need to be replaced on occasion. It’s important to replace these components once you notice a problem because rust can corrode your tank and cause irreparable leaks.

Smelly Water

Smelly water is caused by bacteria. Setting the temperature to 140 and then periodically flushing the tank can sometimes help, but a sulfuric or rotten egg smell might mean you need to replace the anode rod. 

Strange Noises

If you’re hearing hissing, knocking, popping or other strange noises, your tank may have a buildup of scale or sediment. One easy fix is to try flushing your water heater. 

Do You Really Need to Call a Plumber?

Some water heater repairs are more complicated than others. The quickest solution is to call a professional plumbing company. At Gotelli Plumbing Co., we provide quick and high-quality service so you are back to comfort as quickly as possible. During your appointment with our service technician, we will complete a diagnostic checklist to accurately determine the source of the problem and the best actions to take. We will make repairs whenever possible to extend the life of your heater and recommend a replacement only when it is the smartest decision for your situation.

To request a service, give us a call or fill out our request service form!

Why Choose Gotelli Plumbing?

5-star customer service
Customer Focused
Our goal is to give every customer the best plumbing service available. Our technicians are professional and well-trained to make sure we achieve that goal.
family owned business
Family-Owned and Operated
We're a family-run business living and working in Marin County, so treating our neighbors like family is the center of our values.
sewer services
Reliable Service
Our technicians are background checked and trained in the latest plumbing advancements to ensure you get the service your home or business deserves.

What Our Customers Say

Very Professional

Very professional, very accommodating and very successful unclogging solution to our plumbing emergency. Many thanks!

Michael M.

Fast and Efficient

It was great working with Sam S! He’s fast and efficient. He found the problem in a matter a few short minutes. Then he had the part delivered to our home. Thank you!!!

Stephen S.

Courteous and Thorough

Cory was very professional, courteous, thorough, and fixed the problem. Also, the women I spoke with on Friday morning was also very courteous and accommodating . 5 stars for sure!!!

Chris H.

Pleasant Attitude

Cory came out to inspect a questionable smell from under my house and quickly was able to identify the source – a decomposing rat that my pest control guy was on able to locate after three previous visits! Thank you Cory for your fast and efficient service and a pleasant attitude!

Rebecca C.

Quick Response Time

The response from Gotelli Plumbing was excellent. The next time Tom arrived right on time and the quality of his work was outstanding. When he finished he walked me through everything he had done and I could not have been more pleased with the results. I’m so thankful to have such professionals available when need and on such short notice.

Raymond R.

Excellent Service

Tom provided excellent service. He is obviously experienced- and quickly solved the problem. Our gas had to be shut off, so we were without our stove to cook, furnace to heat and hot water. Our home is happy again!

Keith B.

Superb Service

Tom of Gotelli Plumbing provided superb service for us in replacing a very balky tub spout, and worn out toilet parts. Not only was he extremely professional and thorough but he was able to answer all my questions concerning the service. I would give 6 stars if I could.

Edward D.

Always on Time

Tom has worked on numerous plumbing issues in our home over the years. He’s always on time, polite, hard working and an excellent plumber overall. I strongly recommend Tom R. for any plumbing jobs you need! We’ll continue to use Tom for all our future plumbing problems. Thanks!

Rachel C.

Fantastic Service

Fantastic service from Steve, who came to our home on time, surveyed the issue, and came back to fix the problem – all with a smile.

Bill D.

Great Experience

I had a great experience with Gotelli Plumbing when we needed a leak in a pipe fixed. Tom was professional and friendly. He also got the job done faster than original estimated, so the work was less expensive than I anticipated. I will use Gotelli Plumbing again in the future.

Kendall F.

Affordable Pricing

Water heater died just in time for Thanksgiving company to arrive. Gotelli sent Joey out first thing this morning. Not only was Joey a super nice guy, he fixed our heater quickly and for $450 less than a competitors bid. Will be going to these guys for all of our plumbing needs in the future!

Becky R.

Fabulous Attention to Detail

Fabulous attention to detail…every decision is made with first rate materials. No cutting corners…great customer service!!

Sherri C.