Water Heater

Turn up the heat in style with water heater pros!

Marin and Sonoma County Plumbing Company

Water Heater Repair + Installation Services

A broken water heater can be a major inconvenience for you and your family. Besides causing ice-cold, uncomfortable showers, a broken water heater can lead to extensive water damage.

At Gotelli Plumbing, we’re experts at repairing broken water heaters with long-lasting solutions. If your unit is in need of frequent repairs or is past its life expectancy, it might be time to replace it instead.

Luckily, we can help you determine whether a repair or replacement is more effective. Then, we’ll take care of the installation or repair process to get your hot water restored in no time.

Common Water Heater Problems

a Gotelli plumber using a wrench to provide San Rafael water heater services

Unlike fine wine, water heaters do not get better with age. In fact, age is the biggest cause of failure. If your system is acting up after multiple repairs and is past its 10-13 year lifespan, you should consider getting a replacement.

However, if your water heater is nowhere near its expected lifespan, there are a couple of other causes of water heater repair you should look out for. Here are some of the most common problems we see in Marin and Sonoma Counties.

Water Heater Leaks

Water leaks could come from a faulty relief valve, your plumbing connections or even the tank itself.

If you notice a leak, the first thing you should do is inspect the water heater’s pipes and connections, as well as your pressure relief valve.

If you notice the leak coming from the bottom of the water heater, make sure it isn’t just condensation buildup. Otherwise, you may have a fracture in the tank causing the leak. Unfortunately, a leaky tank cannot be repaired – it can only be replaced.

No Hot Water

Gas-powered water heaters that aren’t generating hot water may have a blown-out pilot light or need the thermocouple replaced.

With electric water heaters, sometimes hot water will turn off when your circuit breaker has tripped. If that isn’t the case, the defective part is most likely your heating element. You will need to call a professional to replace this part correctly.

Not Enough Hot Water

If you’re running out of hot water too quickly, a quick fix would be to turn up the temperature on your tank’s thermostat (just don’t set it too high). However, this problem can also be caused by a faulty thermostat or an issue with the electrical wiring. If you have a gas heater, the problem may be a faulty dip tube.

Sometimes, your water heater may just be too small. A water heater that is too small will need to work harder and will likely have more breakdowns and a shorter lifespan. Luckily, a professional can help you determine the correct size water heater for your needs.

Rusty Water

There are rods in your water heater that are designed specifically to rust so that the main appliance is spared. These rods, called sacrificial anodes, need to be replaced on occasion. It’s important to replace these components once you notice a problem because rust can corrode your tank and cause irreparable leaks.

Smelly Water

Smelly water is caused by bacteria. Setting the temperature to 140 and then periodically flushing the tank can sometimes help, but a sulfuric or rotten egg smell might mean you need to replace the anode rod.

Strange Noises

If you’re hearing hissing, knocking, popping or other strange noises, your tank may have a buildup of scale or sediment. One easy fix is to try flushing your water heater.

When To Consider Water Heater Replacement

When it comes to water heaters, it can be dangerous and costly to keep using them past their life expectancy. The average water heater lasts 10 to 13 years, so it’s important to keep track of your system’s age.

If it’s 10-13 years old — or even older than 13 years — it might be time for a water heater replacement. You should also consider replacing your water heater if it displays these signs that it’s nearing the end of its life — even if it isn’t 10 years old yet:

  • It’s in constant need of repairs.
  • You are only getting cold or lukewarm water.
  • There’s visible damage to the water heater tank, including rust.

Determining The Right Water Heater For You

Choosing the right model is vital if you want a long-lasting and reliable water heater that works for your home and family. If you get a water heater that is too small for your needs, its life expectancy will be considerably shorter due to the extra strain — and it will likely need frequent repairs along the way.

Not to mention, if your water heater is too small, you and your family are going to be fighting over who gets to shower first! Our technicians can evaluate your home, needs and budget to find the best water heater for you and ensure everything is done correctly.

Save Water And Time With Recirculation Pumps!

Waiting for the water to heat up in your shower or in the sink as you’re doing the dishes or waiting to get in the shower is a waste of time, water and money. A recirculation pump added to your home water heater can save you time and energy by allowing your water heater to work smarter, not harder.

A recirculation pump works by recycling the water that is sitting in pipes through the hot water heater so the warm water arrives faster.

A recirculation pump can save you money by reducing the amount of time you wait for hot water and helps conserve water by giving you access to hot water immediately rather than having to wait.

In areas like Marin and Sonoma counties where water conservation is important, a recirculation pump is an essential tool for saving water. Let your water heater live up to its fullest potential with a recirculation pump.

Call A Plumber For Your Water Heater Needs!

The quickest solution to your water heater problems is to call a professional plumbing company. At Gotelli Plumbing, we provide quick and high-quality service so you are back to comfort as quickly as possible.

We’ll make repairs whenever possible to extend the life of your heater and recommend a replacement only when it is the smartest decision for your situation. Contact us today for the best services in Marin and Sonoma Counties.

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Jason was very helpful and informative on any concerns I had.
Gotelli Plumbing
Based on 696 reviews
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Jason was very helpful and informative on any concerns I had.
great service!
Excellent service and a nice group of people from the initial phone call to completion of the job.
Donte was knowledgeable, thorough, and explained issues well. Importantly, he took care of 3 leaks on both toilets and replaced the outside pressure valve. Hadn’t been done in 27 years. Four hours on the job, and hopefully I’m good for the next decade! Well done!
I was referred to Gotelli Plumbing asI needed a repair done on short notice. Prior to the date of service, Gotelli kept me apprised of our arrangements for the appointment. Steve arrived within the specified time range and assessed the repair job and got right to work. He was able to finish the repair within an hour. He explained everything as he did the repair and I was impressed by his attention to detail. Once the repair was completed he asked if there were other plumbing repairs needed. I showed him a couple of areas of concern and not only did he give me information and suggestions, but also left me with bids to consider for the future. Steve did an excellent job and I am pleased with the resolution of my problem. I would definitely recommend Gotelli Plumbing for not only the excellent communication but also Steve for his professionalism and expertise.
Super high-quality work! Joey was outstanding, knowledgeable, and really pleasant to work with. VERY on time!
Definitely recomend Gotelli! Joey was punctual, professional and easy to work with. He also gave advice and recomendations that helped prevent an inevitable flood and changes to extend the life of the water system.
Response from the owner: Thank you for your awesome review! We're delighted to hear Joey made such a positive impact with his punctuality, professionalism, and valuable advice. We look forward to serving you again!
I give Gotelli Plumbing 5 stars! Always reliable, on time and gets job done the right way. Today Donte from Gotelli fixed my shower plumbing. He was professional and courteous and explained issue so that I could understand. Thank you Gotelli!
Response from the owner: Thank you for the fantastic review! We are delighted to hear that you were pleased with the work. Your satisfaction is our priority, and we look forward to serving you again.
Reliable, on time and professional.
Response from the owner: Thank you for the fantastic review! It's always our goal to provide top-notch service, and we're thrilled to have met your expectations. We look forward to serving you again in the future!
Steve and Joel were great! They dealt with the problem in good time and were very professional and nice to deal with. Thank you Gotelli Plumbing for responding to my request within the day. Kudos the staff. I would definitely use them again.
Response from the owner: Thank you for the wonderful review, D.! We are thrilled to hear Steve and Joel could resolve your issue promptly and professionally and we look forward to assisting you again in the future!
Gotelli plumbing is the bestDonte is very professional and explains every step.
Response from the owner: Thank you for the kind words and the five stars, Gary!
Jason Ralph is always great, friendly and really tries to help find a solution. He did a beautiful install to our home filtration system.
Response from the owner: Thanks so much for taking the time to leave this 5-star review and kind words about your experience with Gotelli Plumbing Company. We will let Jared know that he was very helpful to you. Have a great day!
This company was quick to respond and provided great service, and a number of alternatives moving forward for upcoming repairs needed.
Joey was fast and professional, thank you! All the Gotelli team is fantastic.
Response from the owner: Thank you for the fantastic review! We're thrilled to hear that our team delivered fast and professional service and we look forward to serving you again in the future!
Joey was cordial informative funny and efficient.
Response from the owner: Thank you for the fantastic review, Craig! Your satisfaction is our top priority at Gotelli Plumbing Company. We look forward to serving you again in the future!
Excellent service; beyond the call of duty. Joey was great to deal with and was as honest as the day is long.
I have been working with Gotelli Plumbing for the past few months, and they have been a great company to work with. They are smart, caring, and hard working!
Santa Rosa, CA
3200 Dutton Avenue, #423
Santa Rosa, CA 95407
San Rafael, CA
21 Lovell Ave
San Rafael, CA 94901