Plumbing

Water Heater

Turn up the heat in style with water heater pros!

Marin and Sonoma County Plumbing Company

Water Heater Repair + Installation Services

A broken water heater can be a major inconvenience for you and your family. Besides causing ice-cold, uncomfortable showers, a broken water heater can lead to extensive water damage.

At Gotelli Plumbing, we’re experts at repairing broken water heaters with long-lasting solutions. If your unit is in need of frequent repairs or is past its life expectancy, it might be time to replace it instead.

Luckily, we can help you determine whether a repair or replacement is more effective. Then, we’ll take care of the installation or repair process to get your hot water restored in no time.

Common Water Heater Problems

a Gotelli plumber using a wrench to provide San Rafael water heater services

Unlike fine wine, water heaters do not get better with age. In fact, age is the biggest cause of failure. If your system is acting up after multiple repairs and is past its 10-13 year lifespan, you should consider getting a replacement.

However, if your water heater is nowhere near its expected lifespan, there are a couple of other causes of water heater repair you should look out for. Here are some of the most common problems we see in Marin and Sonoma Counties.

Water Heater Leaks

Water leaks could come from a faulty relief valve, your plumbing connections or even the tank itself.

If you notice a leak, the first thing you should do is inspect the water heater’s pipes and connections, as well as your pressure relief valve.

If you notice the leak coming from the bottom of the water heater, make sure it isn’t just condensation buildup. Otherwise, you may have a fracture in the tank causing the leak. Unfortunately, a leaky tank cannot be repaired – it can only be replaced.

No Hot Water

Gas-powered water heaters that aren’t generating hot water may have a blown-out pilot light or need the thermocouple replaced.

With electric water heaters, sometimes hot water will turn off when your circuit breaker has tripped. If that isn’t the case, the defective part is most likely your heating element. You will need to call a professional to replace this part correctly.

Not Enough Hot Water

If you’re running out of hot water too quickly, a quick fix would be to turn up the temperature on your tank’s thermostat (just don’t set it too high). However, this problem can also be caused by a faulty thermostat or an issue with the electrical wiring. If you have a gas heater, the problem may be a faulty dip tube.

Sometimes, your water heater may just be too small. A water heater that is too small will need to work harder and will likely have more breakdowns and a shorter lifespan. Luckily, a professional can help you determine the correct size water heater for your needs.

Rusty Water

There are rods in your water heater that are designed specifically to rust so that the main appliance is spared. These rods, called sacrificial anodes, need to be replaced on occasion. It’s important to replace these components once you notice a problem because rust can corrode your tank and cause irreparable leaks.

Smelly Water

Smelly water is caused by bacteria. Setting the temperature to 140 and then periodically flushing the tank can sometimes help, but a sulfuric or rotten egg smell might mean you need to replace the anode rod.

Strange Noises

If you’re hearing hissing, knocking, popping or other strange noises, your tank may have a buildup of scale or sediment. One easy fix is to try flushing your water heater.

When To Consider Water Heater Replacement

When it comes to water heaters, it can be dangerous and costly to keep using them past their life expectancy. The average water heater lasts 10 to 13 years, so it’s important to keep track of your system’s age.

If it’s 10-13 years old — or even older than 13 years — it might be time for a water heater replacement. You should also consider replacing your water heater if it displays these signs that it’s nearing the end of its life — even if it isn’t 10 years old yet:

  • It’s in constant need of repairs.
  • You are only getting cold or lukewarm water.
  • There’s visible damage to the water heater tank, including rust.

Determining The Right Water Heater For You

Choosing the right model is vital if you want a long-lasting and reliable water heater that works for your home and family. If you get a water heater that is too small for your needs, its life expectancy will be considerably shorter due to the extra strain — and it will likely need frequent repairs along the way.

Not to mention, if your water heater is too small, you and your family are going to be fighting over who gets to shower first! Our technicians can evaluate your home, needs and budget to find the best water heater for you and ensure everything is done correctly.

Save Water And Time With Recirculation Pumps!

Waiting for the water to heat up in your shower or in the sink as you’re doing the dishes or waiting to get in the shower is a waste of time, water and money. A recirculation pump added to your home water heater can save you time and energy by allowing your water heater to work smarter, not harder.

A recirculation pump works by recycling the water that is sitting in pipes through the hot water heater so the warm water arrives faster.

A recirculation pump can save you money by reducing the amount of time you wait for hot water and helps conserve water by giving you access to hot water immediately rather than having to wait.

In areas like Marin and Sonoma counties where water conservation is important, a recirculation pump is an essential tool for saving water. Let your water heater live up to its fullest potential with a recirculation pump.

Call A Plumber For Your Water Heater Needs!

The quickest solution to your water heater problems is to call a professional plumbing company. At Gotelli Plumbing, we provide quick and high-quality service so you are back to comfort as quickly as possible.

We’ll make repairs whenever possible to extend the life of your heater and recommend a replacement only when it is the smartest decision for your situation. Contact us today for the best services in Marin and Sonoma Counties.

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Gotelli Plumbing
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This company was quick to respond and provided great service, and a number of alternatives moving forward for upcoming repairs needed.
Great responsive service. Friendly folks who do good work.
Tom, was great, informative and thoughtful about options and what his next steps would be.Thanks Tom
Joey was great. He was very prompt and professional and helped us with our problem immediately I would recommend Joey and Gotelli plumbing to everyone.
Jason was prompt, transparent offered options and suggestions without the bells and whistles that others did
I wanted to take a minute to thank Jason and Sebastian for their great work. We were in a bit of a hurry to replace a water heater with guests coming the next day and they made it happen. They were responsive, friendly, and reasonably priced. Sebastian was a champ, as he was under our house replacing a line for hours. Strong recommendation.
Great work, friendly service.
Steve was very efficient and thorough. He was friendly and communicated well. The service was excellent. I found the cost to be very high for the simplicity of the job, however.
A couple days ago, I used Gotelli Plumbing. Great experience!! Reasonable pricing, job completed in reasonable time frame, cleaned up after job completion. Additionally, I would like to commend the technician, Tom Robertson. He demonstrated by being upbeat, cheerful, friendly, and extremely knowledgeable. I would definitely use them in the future and highly recommend them.
On time, professional, timely and fixed our issue
Very nice guy, Mack I think, but your telephone service is terrible! I was Not told that I paid and additional $575 for a sewer lateral when that is what I asked for. I will not do a call like that again!
Once again a positive and great experience with Gotelli due to Joey—reflecting the company well. Though we didn't request Joey, we were hoping you'd send him! He was prompt, friendly, professional, competent, and this was our third issue handled by him. And he answered all our questions. And ditto for Danielle who arranged; she was quickly responsive and communicative.
Let me tell you about the over-and-above service I received from Gotelli and your technician, Jason Ralph. We had a major leak under our kitchen sink and couldn't call till after hours (4:30). My first surprise was that someone 'human' answered the phone, took all my information and set me up with an appointment the very next morning! Expecting a time frame between 10-12, Ireceived a call from 'Laura' that morning saying the technician was finished early and could come now (around 9:30). Jason Ralph was in and out of here in less than an hour...during which time he immediately located the leak and identified the 'fix' as a new faucet.....which he had in his truck....and which fit our needs perfectly!!! He was knowledgeable, professional and got the job done! I will have no hesitation in who to call next time we need a plumber. Thank you, Jason!
Overall a good experience with Gotelli. Fernando was on time, thorough and super helpful answering our many questions surrounding the project. I can't say we were terribly excited about the cost of the repair but we're pleased with the result.
My family has a go to plumbing company now . Gotelli offers great old school customer service. Multigenerational family businesses are few and far between these days. GP is still around because of the level of service they provide.
The best!!! Joey was great. Above and beyond helpful.
Jason was simply the BEST. He was knowledgeable, professional and easy to understand. He will be the reason I call Gotelli in the future. Thank You
WOW! I can't say enough about Laura-Lee and the staff at Gotelli Plumbing. I called with an urgent matter and they were so wonderful to jump to the task. They never fail to accomplish the most difficult jobs we send their way. On this occasion, our technician Jason arrived ahead of schedule, had all of the parts and items on his truck ready to go and made quick work of an install. Not only did he complete the job to perfection, he left the area surrounding the new water heater cleaner than he found it. We will always make our first call Gotelli Plumbing.
Cant say enough about the technician, Fernando Lara. Professional and knowledgeable. Fixed our issue and saved me about $17,000 based on an estimate from another plumbing company.
Love the fact that Joey was able to get here on short notice and that he explains everything as he’s going along. He answered all of my questions and is extremely courageous
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Santa Rosa, CA
3200 Dutton Avenue, #423
Santa Rosa, CA 95407
San Rafael, CA
21 Lovell Ave
San Rafael, CA 94901
97604453-4e7b-4120-900b-17b20c3fba84