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Privacy Policy

Your privacy is important to us. It is Gotelli Plumbing Co.’s policy to respect your privacy regarding any information we may collect from you across our website, https://www.gotelliplumbing.com/.

What Data We Collect and Why We Collect It

For a better experience on our site, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, email and postal address. The information that we collect will be used to contact or identify you. We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

Links to Other Sites

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

Service Providers

We are not in the business of selling your personal data. However, we may employ third-party companies and individuals due to the following reasons:

  • To facilitate our service;
  • To provide the service on our behalf;
  • To perform service-related services; or
  • To assist us in analyzing how our service is used.

We want to inform our service users that these third parties have access to your data. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Cookies

Cookies are files with small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Our website uses these “cookies” to collect information and to improve our service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our service.

Your Control Over Your Data

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us. This policy is effective as of 25 November 2019.

Why Choose Gotelli Plumbing?

5-star customer service
Customer Focused
Our goal is to give every customer the best plumbing service available. Our technicians are professional and well-trained to make sure we achieve that goal.
family owned business
Family-Owned and Operated
We're a family-run business living and working in Marin County, so treating our neighbors like family is the center of our values.
sewer services
Reliable Service
Our technicians are background checked and trained in the latest plumbing advancements to ensure you get the service your home or business deserves.

What Our Customers Say

Very Professional

Very professional, very accommodating and very successful unclogging solution to our plumbing emergency. Many thanks!

Michael M.

Fast and Efficient

It was great working with Sam S! He’s fast and efficient. He found the problem in a matter a few short minutes. Then he had the part delivered to our home. Thank you!!!

Stephen S.

Courteous and Thorough

Cory was very professional, courteous, thorough, and fixed the problem. Also, the women I spoke with on Friday morning was also very courteous and accommodating . 5 stars for sure!!!

Chris H.

Pleasant Attitude

Cory came out to inspect a questionable smell from under my house and quickly was able to identify the source – a decomposing rat that my pest control guy was on able to locate after three previous visits! Thank you Cory for your fast and efficient service and a pleasant attitude!

Rebecca C.

Quick Response Time

The response from Gotelli Plumbing was excellent. The next time Tom arrived right on time and the quality of his work was outstanding. When he finished he walked me through everything he had done and I could not have been more pleased with the results. I’m so thankful to have such professionals available when need and on such short notice.

Raymond R.

Excellent Service

Tom provided excellent service. He is obviously experienced- and quickly solved the problem. Our gas had to be shut off, so we were without our stove to cook, furnace to heat and hot water. Our home is happy again!

Keith B.

Superb Service

Tom of Gotelli Plumbing provided superb service for us in replacing a very balky tub spout, and worn out toilet parts. Not only was he extremely professional and thorough but he was able to answer all my questions concerning the service. I would give 6 stars if I could.

Edward D.

Always on Time

Tom has worked on numerous plumbing issues in our home over the years. He’s always on time, polite, hard working and an excellent plumber overall. I strongly recommend Tom R. for any plumbing jobs you need! We’ll continue to use Tom for all our future plumbing problems. Thanks!

Rachel C.

Fantastic Service

Fantastic service from Steve, who came to our home on time, surveyed the issue, and came back to fix the problem – all with a smile.

Bill D.

Great Experience

I had a great experience with Gotelli Plumbing when we needed a leak in a pipe fixed. Tom was professional and friendly. He also got the job done faster than original estimated, so the work was less expensive than I anticipated. I will use Gotelli Plumbing again in the future.

Kendall F.

Affordable Pricing

Water heater died just in time for Thanksgiving company to arrive. Gotelli sent Joey out first thing this morning. Not only was Joey a super nice guy, he fixed our heater quickly and for $450 less than a competitors bid. Will be going to these guys for all of our plumbing needs in the future!

Becky R.

Fabulous Attention to Detail

Fabulous attention to detail…every decision is made with first rate materials. No cutting corners…great customer service!!

Sherri C.